RAN Volunteer Driving Program

Who we are:

Naperville Seniors in Action d/b/a Ride Assist Naperville (RAN) is an Illinois nonprofit corporation, qualified under Section 501(c)(3) of the Internal Revenue Code, with the mission of providing affordable and dependable transportation to medical appointments for Naperville seniors and their caregivers.

A carefully screened and trained RAN volunteer driver will pick up the senior (minimum age 60) at home, drive them to their medical appointment, wait with them, and drive them back home again. All of our insured drivers are volunteers who use their own vehicles to provide rides. Rides are available by appointment only, Monday through Friday from 8:30 am to 5:00 pm, and must be made a minimum of 7 business days before each appointment.

We ask for a $12 donation for each round-trip ride, with no extra cost for a caregiver. No money is given to the driver and no tipping is allowed – an invoice will be sent the following month. If a senior is financially challenged, we ask them to pay what they can afford. We cover the greater Naperville area and include major hospitals.

Visit our Riders and Drivers pages for more information.

Meet the RAN Team:

Emily Baldwin RAN


Emily lives in the suburbs, near Naperville, and has been with RAN since March 2020 as program coordinator. In the past, she has worked with finances, investments, and customer service. Making a contribution to the Naperville community is the inspiration for her work with RAN and she looks forward to helping anyone she can!

RAN Board of Directors:


Ashley works in marketing and virtual assistance, having helped local businesses for over 10 years. Her passion for small business and entrepreneurship started while at the Small Business Development Center. With a background in art and marketing, Ashley has also volunteered with Girl Scouts of Greater Chicago and Northwest Indiana since 2019. A former Naperville resident, she lives in Warrenville with her family and enjoys being involved in her community.


Mike is business director and co-founder of Naperville Senior Center, an adult day services facility dedicated to providing quality care to older adults, including those with cognitive or physical challenges. He is also founder, head chef and chief sales officer, at Sales Kitchen, a sales training and consulting company, begun in 2008, specializing in cooking up selling solutions to improve results. Mike is a Certified Caregiver Coach, Certified Sales Trainer, past chair of the Naperville Area Chamber of Commerce Speakers Bureau, and team leader for American Cancer Society’s Relay For Life. Mike earned a degree in business administration, focusing on marketing, as well as an MBA from Northeastern University in Boston. He and his wife, Pam, have been residents of Naperville since 1994, where their two children attended Ranchview Elementary, Kennedy Junior High, and Naperville Central High School.


Tim works with a Midwestern-oriented consulting team, helping fund and manage emerging companies in the information technology and consumer sales arena. He has over 35 years of executive management experience in the computer reselling industry, including serving as chief executive officer of Mobility Concepts and Active Link Communications, Inc. Before founding Mobility Concepts, Tim was the VP of PC Solutions, Inc., a $90M computer reseller. Prior to this, he was the managing director of operations for Entre Computer Centers, where he oversaw a $600 million sales organization. Tim has served as a consultant to several technology companies, including Xybernaut, Noesis, and Verizon Wireless. He was active as a little league and basketball league coach for many years and is also active in various philanthropic endeavors. Raised in Wisconsin, Tim graduated from the University of Wisconsin – Madison with a Bachelor of Arts and lives in Naperville with his wife Tamara. They have two children.


Tim and his family moved to Naperville in 1998 and in the early years he was very active as a youth sports coach. With over 38 years of private and public company business experience, he is currently an independent consultant and coach of strategic and financial planning and execution. Until 2016, he was president and a co-owner of Cook’s Direct, Inc., a leader in the commercial food service equipment and supplies market. Prior to this, he was the president and CEO of The Whitney Automotive Group, a $200 million direct marketer of automotive accessories and supplies. Tim has also held financial and operational leadership roles at Gander Mountain, Inc. and McMaster Carr Supply Company. He has served on several corporate and not-for-profit boards and holds a MBA in accounting from DePaul University and a Bachelor of Arts in management from Western Illinois University.


Sue first moved to Naperville in 1969, and except for living elsewhere for a 6-year period, has enjoyed living in Naperville to this day. She has been an active volunteer in the community since she “retired” as a programming manager from Mid America Bank in 1991 to raise her two children. Some of Sue’s volunteer work includes 18 years at her children’s’ schools, 13 years with the Girl Scouts, 18 years with the Boy Scouts, chairing fundraising events for charities, such as Families Helping Families and the Oncology Fund at Edward Hospital. She currently sits on several non-profit boards and joined the Naperville Senior Task Force in 2014 and RAN in 2016. Sue is a Benet Academy graduate and has a B.A. in Business from St. Norbert College.