Ride Assist Naperville

We changed our phone number!

RAN has changed our phone number as of February 24, 2022. Our new number is (331) 330-2257. Please update your files with our new number. We will continue to check our old number as we transition fully to this number.

Need a ride to the Doctor? RAN can help!

Ride Assist Naperville (RAN) was founded in April 2016 to provide affordable and dependable transportation for seniors in our community, and their caretakers, to their medical appointments. RAN is a program under Naperville Seniors in Action (NSIA), a 501(c)(3) organization.

How does the service work?

This exciting initiative pairs seniors who need rides to and from their medical appointments with a volunteer driver to take them to the appointments, wait with them, and then drive them back home. Seniors (minimum age 60) must complete an application prior to requesting their first ride. Rides are by appointment only; a minimum of 7 business days advance notice is required. We ask for a $12 donation for each round-trip ride. No money is given to the driver and no tipping is allowed; an invoice is sent the following month. All of our insured drivers are volunteers who use their own vehicles to provide transportation.

Rides covered:

Any type of medical or dental appointment (excludes procedures/surgery where anesthesia is administered), including regular check-ups, pacemaker checks, blood tests/lab work, vision, hearing, dialysis, x-rays/scans, wound care, physical therapy, chemotherapy.

Visit our Riders page for applications and more information.

Notice re COVID-19:

Ride Assist Naperville is scheduling ride requests from all registered clients who have signed our COVID Waiver. While many things have changed in the last few months, one thing has remained the same: our commitment to your safety.

Thank you for your patience and understanding!

RAN on NCTV17’s Spotlight, December 31, 2021: