Notice re COVID-19 as of May 1, 2020:

RAN is following State of Illinois mandates regarding shelter-in-place orders.

We are only accepting new ride requests for routine appointments starting June or later.

We are currently offering rides for essential medical appointments only. What that means is we will give rides to people for dialysis or chemo treatments. This, however, is only available if we have healthy and willing drivers. Our volunteers are some of the most amazing people in the community. They are also trying to stay healthy and avoid spreading anything, if possible. If we have a driver able to take you for a much-needed medical appointment, we will do our best to help.

If you have tested positive for COVID-19 and recently taken a ride with RAN, please let us know. We would like to be able to inform our drivers and use proper quarantine protocols in case a driver has been exposed. We are doing our best to keep our RAN community safe during these times.

Our office building is closed until May 31, possibly longer. Our office team is working remotely so please leave a detailed message at (630) 864-3087 and we will get back to you as soon as possible. You can also email us anytime at

Changes to the Shelter In Place Order:

As of May 1, there were regulations that went into effect regarding being in public where you can’t physically distance yourself from others by more than 6 feet. The main change is having to wear face masks. We are committed to serve our community in the best way we can and have some masks in supply if you should need them. If you would like to request a mask, please contact Ashley or Emily at the office number (630) 864-3087.

For COVID-19 information, you can also visit our News page.

Thank you again for your patience and understanding!
– – – – – – – – –

RAN’s 2,000th ride!

Read about it at NCTV17.

RAN on NCTV17’s Spotlight, November 1, 2019:

Ride Assist Naperville from Naper Shows.

Need a ride to the Doctor? RAN can help!

Ride Assist Naperville (RAN) was founded in April 2016 to provide affordable and dependable transportation for seniors in our community, and their caretakers, to their medical appointments. RAN is a program under Naperville Seniors in Action (NSIA), a 501(c)(3) organization.

Listen about us on the recent Naperville Park District Park Talk Podcast:

NCTV17’s Community Spotlight:

March 30, 2018:

October 17, 2017:

How does the service work?

This exciting initiative pairs seniors who need rides to and from their medical appointments with a volunteer driver to take them to the appointments, wait with them, and then drive them back home. Seniors (minimum age 60) must complete an application prior to requesting their first ride. Rides are by appointment only; a minimum of 5 business days advance notice is required. We ask for a $12 donation for each round-trip ride. No money is given to the driver and no tipping is allowed; an invoice is sent the following month. All of our insured drivers are volunteers who use their own vehicles to provide transportation.

Rides covered:

Any type of medical or dental appointment (excludes procedures/surgery where anesthesia is administered), including regular check-ups, pacemaker checks, blood tests/lab work, vision, hearing, dialysis, x-rays/scans, wound care, physical therapy, chemotherapy.

Visit our Riders page for applications and more information.